About us

Hotel Manager & Chief Excellence Officer


Our bio

Founder of Kuborn & Partners, Benoît Kuborn has been working during 25 years in premium hotels in 8 countries & accross 3 continents.

 

He has managed elegant five star hotels, achieving excellent results on Quality Audit & Guest Satisfaction.  Together with his teams, they won multiple quality awards.

 

His former employers describe him as a «passionate hotelier», who is «leading by example», who has «the desire to develop the talents» in his team «to make all their guests happy & satisfied» with every aspect of their service experience. 

 

He is «an expert in guest satisfaction». He is also an invited professor in hospitality schools (MBA program) in Luxembourg.  Recently he has  conducted a mission with EBRD.

"Excellence is a habit, it is not a single act." Aristotle

Our services range from training, conferences & consulting with solutions that work. 

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