10. July 2020
Comment la Covid-19 transforme l'accueil des clients dans la banque? Sept conseils d'un hôtelier pour améliorer l'accueil des clients dans la banque.
25. June 2020
How to combine the customer centricity with the sanitary measures ? How to provide a fond and authentic welcome with a distance and a protective equipment ?

15. June 2020
How to combine the customer centricity with the sanitary measures ? How to provide a fond and authentic welcome with a distance and a protective equipment ?

01. June 2020
As a five star Hotel Manager, I have developed my recipe to provide an authentic client experience. I am delighted to share with you here the eleven ingredients of this recipe. My ingredients apply to the service industry including financial & banking sector, airline, hospitality, spa, retail, automotive, medical…